Keyboard & Mouse Help

Audio only coming through one side of your headset

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Bluetooth device won't pair with your computer

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Bluetooth keyboard paired but keys aren't working

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Bluetooth mouse keeps disconnecting every few minutes

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Docking station not detecting your monitors

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Echo or feedback during calls with your headset

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External numpad not recognized or keys not working

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External SSD says it's in use and won't eject safely

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Headset keeps switching audio back to your phone instead of your computer

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Headset only plays sound in one ear

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How to change what your keyboard keys do (remap keys)

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How to test your webcam before a video call

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Keyboard backlight not turning on or staying off

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Keyboard typing wrong characters after switching language

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Keyboard typing wrong characters or symbols

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KVM switch not switching between computers properly

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Left mouse button sticks or clicks twice on its own

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Monitor colors look washed out or faded

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Mouse clicking twice when you click once

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Mouse not detected by your computer

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Noise cancelling stopped working on your headset

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Number pad on your keyboard stopped working

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People say your headset mic is too quiet on calls

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Printer works but the scanner part won't scan

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Right-click on your mouse stopped working

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Second monitor showing the wrong resolution or looks blurry

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Some keyboard keys not responding

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Spacebar on your keyboard sticks or doesn't register every press

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Trackpad cursor jumping around while you type

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Trackpad gestures stopped working on your laptop

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Trackpad stops working after your computer wakes from sleep

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USB-C to HDMI adapter plugged in but no picture on the monitor

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USB device not recognized error when plugging in

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Webcam image has a green tint or keeps flickering

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Webcam image is upside down or sideways

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Webcam picture freezes during Zoom or Teams calls

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What is a docking station and do you need one

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What is a mechanical keyboard and is it worth getting one?

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What is a USB hub and do you need one?

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What is Bluetooth multipoint and how does it work?

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What is USB-C and how is it different from USB-A

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Wireless headset microphone not working in calls

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Wireless keyboard has a delay when you type

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Wireless mouse cursor stuttering, jumping, or lagging

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Your Bluetooth headset audio keeps cutting in and out

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Your Bluetooth speaker won't pair with your phone or computer

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Your computer doesn't detect your webcam

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Your external hard drive isn't showing up on your computer

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Your monitor says 'No Signal' when you plug it in

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Your mouse scroll wheel isn't working or skips

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Your peripheral device keeps disconnecting and reconnecting

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Your printer keeps saying paper jam even when there's no paper stuck

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Your USB hub isn't recognizing devices plugged into it

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Your USB webcam is plugged in but your computer won't recognize it

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Your webcam freezes during video calls

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Your webcam image is too dark in video calls

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Your webcam picture is blurry or out of focus

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