My Wi-Fi got worse after I added an extender
An extender makes things worse when it's too far from the router, broadcasting a separate network name, or running in the wrong mode. These are settings problems that are fixable in a few minutes.
A Wi-Fi extender can work well, but only when it's set up correctly. The three most common mistakes are placing it too far from the router (where it receives a weak signal), letting it broadcast a different network name (so your devices keep switching between networks), or leaving it in Router mode instead of Extender mode (which creates network conflicts). All three of these issues can be fixed.
Fix-IT-Bot will walk you through each step — just tap, no typing needed.
Skip — I just want a technicianCommon mistakes to avoid
- Adding a second extender to fix problems from the first one—this multiplies the problems
- Placing the extender inside the dead zone where it receives weak signal
- Thinking more hardware automatically means better Wi-Fi—placement and settings matter way more
Signs you need professional help
- If correcting the settings and placement still don't improve Wi-Fi
- If you have multiple dead zones that one extender can't cover
- If you want to discuss whether a mesh system would be better long-term
Book a technician
We can fix most issues remotely in 15 minutes. Weekend appointments — book your slot and we handle the rest.
Can't fix it yourself?
Most issues are resolved remotely in 15 minutes. Weekend appointments only — no parts, no in-home visit needed.