Internet works but some websites won't load
When some sites work but others don't, it's a DNS cache problem or a browser cache problem, not a real internet issue.
When most websites load fine but specific ones won't, the problem is on your computer, not your internet connection. It's a DNS cache issue (your computer remembering bad information about a website) or a browser cache storing an old error. Clearing both caches fixes it in most cases.
Risk: Low
⏱ 5-15 minutes
Beginner
Fix-IT-Bot will walk you through each step — just tap, no typing needed.
Skip — I just want a technicianCommon mistakes to avoid
- Assuming the website itself is down when it's actually your computer having the problem
- Clearing browser cache without flushing the DNS cache — you're only fixing half the problem
- Restarting the router when the problem is on your computer, not the network
Signs you need professional help
- Website still fails after flushing DNS and clearing browser cache
- Multiple unrelated websites are blocked on all devices
- You found entries in the hosts file but don't know if they're safe to delete
Book a technician
We can fix most issues remotely in 15 minutes. Weekend appointments — book your slot and we handle the rest.
Can't fix it yourself?
Most issues are resolved remotely in 15 minutes. Weekend appointments only — no parts, no in-home visit needed.