Sound stopped working after a Windows update
A Windows update changed or broke your audio driver. Restart your computer first, then check that sound is unmuted and the right device is selected. If that doesn't work, reinstall the audio driver.
When sound disappears after an update, Windows either installed a broken audio driver or disabled your speakers without telling you. We'll check that audio is on, select the right speaker device, restart the audio service, and reinstall the driver if needed.
- ✓Make sure your speakers or headphones are plugged in and turned on
- ✓Check that volume isn't muted — look at the speaker icon in the bottom-right corner of your taskbar
- ✓Be ready to restart your computer
Fix-IT-Bot will walk you through each step, just tap, no typing needed.
Skip, I just want a technicianCommon mistakes to avoid
- Not restarting the computer after the update — a restart often fixes audio on its own.
- Assuming the problem is hardware when it's actually a driver issue.
- Deleting the audio device from Device Manager instead of just updating the driver.
Signs you need professional help
- If you've restarted, updated the driver, and rolled back but still have no sound, contact us — your audio hardware was damaged by the update or the driver incompatibility is complex.
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