Pop-ups keep telling me to pay for antivirus or security
Do not pay anything and do not call any number in the pop-up. These are scams. Some appear in your browser, others come from software installed on your computer.
Payment demand pop-ups fall into two types: browser-based pop-ups from websites, and system-based pop-ups from adware installed on your computer. Browser pop-ups stop when you close the tab and remove notification permission. System pop-ups mean you have adware and need to remove it. Either way, do not pay anything.
Fix-IT-Bot will walk you through each step — just tap, no typing needed.
Skip — I just want a technicianCommon mistakes to avoid
- Do not enter payment details in response to a pop-up, no matter how official it looks — legitimate renewals happen on company websites, not in pop-ups
- Do not allow remote access to anyone who contacts you after you responded to a pop-up
- Do not download security software that a pop-up recommends — this is the adware itself
Signs you need professional help
- You already paid and need to dispute the charge
- Pop-ups continue after removing extensions and running a full scan
- You provided card details and want the computer checked for keylogging software
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Most issues are resolved remotely in 15 minutes. Weekend appointments only — no parts, no in-home visit needed.