I'm not sure if my antivirus is actually running
Open Windows Security from your Start menu. If all the shields show green, you're protected. If any show yellow or red, something needs attention.
Windows Security is the dashboard that shows whether your computer is protected. Open it and look at the status lights. Green means you're protected. Yellow or red means something needs fixing.
Risk: Low
⏱ 5-10 minutes
Beginner
Fix-IT-Bot will walk you through each step — just tap, no typing needed.
Skip — I just want a technicianCommon mistakes to avoid
- Installing a second antivirus to check if the first one works — two products running simultaneously cause problems
- Assuming protection is off because you see no popups — modern antivirus is intentionally quiet
- Turning off security settings to test them — this creates real exposure
Signs you need professional help
- If Windows Security shows a persistent red warning that won't clear
- If the antivirus app crashes when you open it
- If an expired product can't be uninstalled
Book a technician
We can fix most issues remotely in 15 minutes. Weekend appointments — book your slot and we handle the rest.
Can't fix it yourself?
Most issues are resolved remotely in 15 minutes. Weekend appointments only — no parts, no in-home visit needed.