I got a security alert but I'm not sure if it's real
Real alerts come from places you already control. Fake alerts arrive uninvited. The rule: don't click the alert's link.
Real alerts only come from inside accounts you control — Windows Security, your bank's website, or your email when you're already logged in. Fake alerts come through browser popups, emails with urgent language, or messages with links. If you're unsure, don't click anything in the alert. Go to the official website yourself instead.
Risk: Medium
⏱ 5-10 minutes
Beginner
Fix-IT-Bot will walk you through each step — just tap, no typing needed.
Skip — I just want a technicianCommon mistakes to avoid
- Clicking the Update or Check button inside the alert
- Calling any phone number in the alert
- Entering your password on a site you reached through the alert
Signs you need professional help
- If you clicked a link and entered your password or payment information
- If you got an alert inside Windows Security that doesn't make sense
- If you want to set up two-factor authentication for important accounts
Book a technician
We can fix most issues remotely in 15 minutes. Weekend appointments — book your slot and we handle the rest.
Can't fix it yourself?
Most issues are resolved remotely in 15 minutes. Weekend appointments only — no parts, no in-home visit needed.