Your printer prints blank or half-finished pages
Blank pages mean ink isn't reaching the paper. This happens when the printer nozzles are clogged with dried ink. Run your printer's cleaning tool—this fixes most cases.
Blank pages happen when ink can't reach the paper. The most common cause is the printhead nozzles drying out and clogging with dried ink. Your printer has a built-in cleaning tool that dissolves the clog. If that doesn't work, the cartridge can be empty or the protective tape wasn't fully removed from a new cartridge.
Fix-IT-Bot will walk you through each step — just tap, no typing needed.
Skip — I just want a technicianCommon mistakes to avoid
- Running more than three cleaning cycles in a row—each uses ink and won't help if the clog is severe
- Shaking the cartridge hard—gentle rocking is fine, but violent shaking can cause leaks
- Printing large documents as test prints when nozzles are clogged—this wastes ink
Signs you need professional help
- If three cleaning cycles with rest periods haven't improved output
- If a brand new genuine cartridge is installed and pages are still blank
- If you want to discuss whether a laser printer would be more reliable for your needs
Book a technician
We can fix most issues remotely in 15 minutes. Weekend appointments — book your slot and we handle the rest.
Can't fix it yourself?
Most issues are resolved remotely in 15 minutes. Weekend appointments only — no parts, no in-home visit needed.