Your keyboard is typing the wrong characters
Your keyboard layout has switched to a different language. Windows did this accidentally, probably from a keyboard shortcut. Switching it back takes one minute.
Windows lets you use different keyboard layouts for different languages. A keyboard shortcut switched yours by accident. The good news is switching it back is instant -- no hardware problem, just a settings change.
Risk: Low
⏱ 3-5 minutes
Beginner
Fix-IT-Bot will walk you through each step — just tap, no typing needed.
Skip — I just want a technicianCommon mistakes to avoid
- Assuming the keyboard is broken and buying a new one -- it's just a layout switch
- Switching back to English but not removing the extra layouts -- it will switch back again
Signs you need professional help
- Layout is set to English but characters are still wrong
- Specific keys aren't registering at all
- Layout keeps switching back automatically
Book a technician
We can fix most issues remotely in 15 minutes. Weekend appointments — book your slot and we handle the rest.
Can't fix it yourself?
Most issues are resolved remotely in 15 minutes. Weekend appointments only — no parts, no in-home visit needed.