Outlook is duplicating my sent emails
Outlook duplicates happen when both Outlook and your email server are saving copies of sent messages. Turn off Outlook's save-to-sent setting, and the server will keep the one copy you need.
Outlook saves sent emails locally by default. If you're using an IMAP account, the server also saves a copy automatically. Both saving means you get two copies of everything. The fix is simple: turn off Outlook's local save-to-sent setting so only the server saves one copy.
Fix-IT-Bot will walk you through each step — just tap, no typing needed.
Skip — I just want a technicianCommon mistakes to avoid
- Manually deleting duplicate emails one by one without fixing the underlying cause — they keep appearing
- Disabling sent email saving entirely on a POP3 account — this means no record of sent emails is kept
Signs you need professional help
- If duplicates continue appearing after you turn off the save setting
- If you can't determine your account type from the settings
- If duplicates are also appearing in your Inbox
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