My email account says it's full
When your email account is full, new emails stop arriving and you can't send attachments. Empty your Trash and Spam folders first, then delete large emails. This frees enough space to start working normally again.
Your email account has a storage limit. When it's full, new emails can't arrive and you can't send attachments. The fastest fix is emptying your Trash and Spam folders (they still count against your limit until cleared), then deleting large emails with attachments.
Fix-IT-Bot will walk you through each step — just tap, no typing needed.
Skip — I just want a technicianCommon mistakes to avoid
- Delete small text-only emails one at a time — one email with a video is bigger than 10,000 text messages
- Expect the full warning to disappear immediately — storage updates take up to an hour
- Delete photos from cloud storage without confirming they're backed up elsewhere
Signs you need professional help
- If you cleared space but the quota filled again within a few weeks
- If you want automatic archiving so old emails move to your computer instead of the cloud
- If you need help choosing a storage upgrade plan that matches your usage
- If you want to safely back up your photo library to free Google storage permanently
Book a technician
We can fix most issues remotely in 15 minutes. Weekend appointments — book your slot and we handle the rest.
Can't fix it yourself?
Most issues are resolved remotely in 15 minutes. Weekend appointments only — no parts, no in-home visit needed.