Your Windows computer shows a blue screen and restarts
A blue screen crash means hardware is failing, a driver is broken, or Windows itself has a problem. The good news is you can gather information about what's going wrong and fix it in most cases. Start by checking what error code or message appears on the blue screen — write it down because you'll only see it for a few seconds.
Blue screen crashes happen when Windows finds a critical problem it can't fix and stops working to prevent damage. The computer automatically restarts to try to recover. Most blue screens are caused by failing hardware, broken drivers, or corrupted Windows files. You can fix this by updating drivers, disabling recently installed software, or running a repair.
Fix-IT-Bot will walk you through each step — just tap, no typing needed.
Skip — I just want a technicianCommon mistakes to avoid
- Assuming it's the power supply when it's actually a driver — update drivers first, the power supply is rarely the cause
- Not writing down the error code — you see it for only a few seconds, write it down the first time
- Installing random software claiming to fix blue screens — these are scams, just uninstall your recent apps
Signs you need professional help
- Error code shows a hardware problem like bad memory or failing drive
- Hard drive scan shows errors or failure warnings
- Blue screens continue after updating drivers and uninstalling recent software
- Computer won't start at all after a blue screen
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