Computer stuck on spinning dots at startup and won't boot
The spinning dots mean Windows is loading but something is broken. Forcing two shutdowns in a row triggers Windows Automatic Repair, which fixes this problem in most cases.
The spinning dots appear while Windows loads essential files before showing the login screen. If it gets stuck, a corrupted file or failed update stopped the process. Windows has a built-in repair tool that you trigger by shutting down twice in a row. This works without losing your files.
Fix-IT-Bot will walk you through each step — just tap, no typing needed.
Skip — I just want a technicianCommon mistakes to avoid
- Forcing shutdown only once — you need two shutdowns in a row to trigger the repair tool
- Clicking Reset this PC without trying Startup Repair first — Reset erases everything; Repair saves your files
- Unplugging the computer during the repair process — let it complete even if it takes a long time
Signs you need professional help
- Startup Repair says it can't fix the problem
- No System Restore points exist from before the problem
- Disk check finds extensive bad sectors on your drive
- Computer boots but immediately returns to spinning dots
Book a technician
We can fix most issues remotely in 15 minutes. Weekend appointments — book your slot and we handle the rest.
Can't fix it yourself?
Most issues are resolved remotely in 15 minutes. Weekend appointments only — no parts, no in-home visit needed.