What is the cloud and am I already using it?
The cloud is just someone else's computer that stores your files. You can access them from any device with internet. You probably already use it through OneDrive, Google Drive, or iCloud.
The cloud is simply large computers owned by companies like Microsoft, Google, and Apple that store your files and let you access them from anywhere. Your files are real and safe — they're just stored in a big building far away instead of inside your computer. Most people are already using it without realizing it.
No step-by-step guide available for this issue yet — book a technician directly.
Common mistakes to avoid
- Thinking files on your Desktop are automatically backed up — they only sync if Desktop is set to sync in your cloud service settings
- Deleting a cloud file on one device thinking it only deletes locally — it deletes everywhere the file is synced
- Relying only on cloud backup during power outages when internet is down — keep a local copy too
Signs you need professional help
- If you want help setting up cloud backup for the first time
- If you believe you have files in the cloud that you can't find
- If your cloud service is showing an error or stopped syncing
Book a technician
We can fix most issues remotely in 15 minutes. Weekend appointments — book your slot and we handle the rest.
Can't fix it yourself?
Most issues are resolved remotely in 15 minutes. Weekend appointments only — no parts, no in-home visit needed.