Chromebook touchscreen stopped working
A simple restart almost always fixes a frozen touchscreen. Hold the power button for 30 seconds to turn your Chromebook completely off, then turn it back on. If that doesn't work, a hardware issue can be causing it. Get in touch and we'll take a look.
Your Chromebook's touchscreen has a small computer inside it that sometimes stops talking to the main computer. A restart fixes this in most cases. If the restart doesn't work and the screen still won't respond, the touchscreen hardware can be damaged and needs to be replaced.
Fix-IT-Bot will walk you through each step — just tap, no typing needed.
Skip — I just want a technicianCommon mistakes to avoid
- Trying to fix the touchscreen by taking the Chromebook apart. You can disconnect the screen cable completely. Get in touch before opening it.
- Assuming the whole screen is broken when only the touch isn't working. The display itself is probably fine and the hardware fix is straightforward
Signs you need professional help
- A restart and settings check didn't bring the touchscreen back to life The touchscreen got wet or was physically damaged Only one corner or edge of the screen responds. This means a hardware problem
Book a technician
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