Chrome keeps crashing on Windows
Chrome crashes are usually caused by browser extensions, corrupted cache, or an outdated version. Clearing the cache and disabling extensions fixes this for most people.
Chrome crashes when it runs out of memory, an extension conflicts with a website, the cache is corrupted, or the browser is out of date. We'll clear the cache, disable extensions, and update Chrome to fix the crashes.
Risk: Medium
⏱ 10-15 minutes
Beginner
⚡ Before you start
- ✓Have another browser or device handy in case Chrome won't open
- ✓Know your most-used websites so you can test Chrome after fixing it
- ✓Close all Chrome windows before starting
Fix-IT-Bot will walk you through each step, just tap, no typing needed.
Skip, I just want a technicianCommon mistakes to avoid
- Disabling all extensions and forgetting to turn the important ones back on. Turn them back on one at a time to find the problem one.
- Not restarting Chrome after clearing the cache. The cache is reloaded when Chrome starts fresh.
- Thinking that updating Chrome will delete their bookmarks or settings. Updates preserve everything.
Signs you need professional help
- If Chrome crashes after clearing cache, disabling extensions, and reinstalling, call us — your computer might have a malware infection or hardware problem.
Book a technician
We can fix most issues remotely in 15 minutes. Book your weekend slot and we handle the rest.
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Most issues are resolved remotely in 15 minutes. Weekend appointments only, no parts, no in-home visit needed.