Microphone on your smartwatch not working during calls
The microphone can have dirt, sweat, or water blocking it — these are the first things to check. Clean the microphone opening on the top of the watch with a soft, dry cloth. If that doesn't work, restart the watch.
Your watch has a tiny microphone hole, on the top edge, that collects dust, sweat, and earwax. When it gets blocked, sound can't travel in and the caller hears nothing. A quick clean with a dry cloth fixes it. If the microphone was damaged by water, impact, or age, cleaning won't help and it needs to be replaced.
Fix-IT-Bot will walk you through each step — just tap, no typing needed.
Skip — I just want a technicianCommon mistakes to avoid
- Using harsh cleaning methods like rubbing alcohol or vigorous scrubbing — gentle cleaning with a soft cloth is all you need
- Not checking the app settings to see if speaker-only mode is on — this is an easy thing to miss
- Assuming water damage if the microphone stops suddenly — most it's just clogged with dirt
Signs you need professional help
- The microphone still doesn't work after cleaning and restarting
- The watch was dropped or submerged and the microphone hasn't worked since
- Water damage is visible inside the watch and the microphone isn't responding
Book a technician
We can fix most issues remotely in 15 minutes. Weekend appointments — book your slot and we handle the rest.
Can't fix it yourself?
Most issues are resolved remotely in 15 minutes. Weekend appointments only — no parts, no in-home visit needed.