One earbud is quieter than the other
One earbud is probably blocked by earwax or dirt, or the volume balance in your phone settings is off. Clean the mesh on the speaker end with a dry cloth, then check your phone's audio balance setting. This fixes it in most cases within 2 minutes.
When one earbud is quieter, it's either a blockage on the speaker mesh or your phone's audio balance is adjusted wrong. We'll clean the earbuds, reset them, and check your phone settings to fix it. The earbud itself is almost always fine.
Fix-IT-Bot will walk you through each step — just tap, no typing needed.
Skip — I just want a technicianCommon mistakes to avoid
- Using water or liquid to clean earbuds — this damages them. Use only a dry cloth.
- Trying to dig debris out with a sharp object — you'll poke holes in the speaker and make it worse
- Not checking the audio balance setting first — this fixes the problem in many cases without any cleaning
Signs you need professional help
- After cleaning and resetting, one earbud is still much quieter
- The earbud was wet or dropped in liquid
- Cleaning damaged the mesh or exposed the internal electronics
Book a technician
We can fix most issues remotely in 15 minutes. Weekend appointments — book your slot and we handle the rest.
Can't fix it yourself?
Most issues are resolved remotely in 15 minutes. Weekend appointments only — no parts, no in-home visit needed.