Update your streaming device or TV software
Most streaming devices and smart TVs update their firmware automatically overnight when in standby. To manually check for an update: on Fire Stick go to Settings → My Fire TV → About → Check for System Update. On smart TVs, look for Software Update in the Support or System settings.
Streaming device and smart TV firmware updates apply automatically when your device is in standby and connected to WiFi. Most devices check for updates overnight. Manual update checks are useful when your device has been disconnected from WiFi for an extended period or when the automatic update appears stalled. Firmware updates are important because they fix app compatibility issues, security vulnerabilities, and performance problems.
Fix-IT-Bot will walk you through each step — just tap, no typing needed.
Skip — I just want a technicianCommon mistakes to avoid
- Unplugging your device during a firmware installation — this can cause your device to become unbootable and require a factory reset
- Assuming your device is up to date without checking — automatic updates sometimes fail and a manual check confirms the current version
Signs you need professional help
- Firmware update is downloading but repeatedly fails to install
- Device became unresponsive during a firmware update
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