Soundbar connected to TV but no sound coming out
Check that the TV is set to send sound to the soundbar instead of the built-in speaker. Make sure the soundbar isn't muted, check the cable is firmly plugged in, and try a different HDMI port if available.
A soundbar with no sound is because the TV isn't set to send audio to it. Your TV must be told to use the soundbar instead of its own speaker. Check the TV settings for audio output, make sure the soundbar cable is connected, and check the soundbar isn't muted.
Fix-IT-Bot will walk you through each step — just tap, no typing needed.
Skip — I just want a technicianCommon mistakes to avoid
- Not checking the TV audio output settings; many users assume connection alone enables audio output
- Overlooking the soundbar mute button; a muted soundbar appears connected but silent
- Using the wrong HDMI port; not all HDMI ports support ARC, especially on older TVs
- Assuming the HDMI cable is fine without testing with another cable; cable failures are common
Signs you need professional help
- If audio works for some apps/inputs but not others, there can be a TV software issue; try a TV software update
- If audio cuts out frequently, the cable connection can be loose; reseat all connections firmly
- If soundbar still produces no audio after all steps and a TV software update, the TV's audio output port can be faulty; contact TV manufacturer
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