Your TV's built-in speakers have no sound at all
A muted TV or audio routed to external speakers is the most common reason for no sound. Press the mute button on your TV remote to unmute it first.
Your TV has built-in speakers, but the sound can be muted, turned down, or routed to external speakers. Press the mute button on your remote first, then check that the volume is turned up and the audio isn't being routed to external speakers.
Risk: Low
⏱ 5-10 minutes
Beginner
Fix-IT-Bot will walk you through each step — just tap, no typing needed.
Skip — I just want a technicianCommon mistakes to avoid
- Not realizing the TV is muted and thinking it's broken
- Checking external speakers when the built-in speakers are the problem
- Assuming it's a hardware problem when it's just a mute button
Signs you need professional help
- You've unmuted the TV and turned up the volume but there's still no sound
- Only one speaker is working and the other is silent
- No sound comes out from any input — HDMI, cable, or apps
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