No sound coming through HDMI from your laptop or console
HDMI carries picture and sound, but the TV doesn't send the sound automatically. Go to your TV settings and change the audio output to HDMI. On your laptop, also check that HDMI is set as the audio device — sometimes Windows or Mac defaults to internal speakers instead.
HDMI cables carry both picture and sound in one cable. When you plug your laptop or console into the TV with HDMI, the picture comes through instantly, but the sound doesn't because the TV and your TV aren't on the same audio setting. The TV thinks you want speakers, or your TV thinks you want to hear it on the laptop. Changing both to HDMI fixes it.
Fix-IT-Bot will walk you through each step — just tap, no typing needed.
Skip — I just want a technicianCommon mistakes to avoid
- Plugging your TV in and expecting sound to work without changing settings — HDMI carries the signal but the audio destination has to be set up
- Assuming the TV volume is on when it's actually muted — check the mute button and volume level
- Not checking whether the audio is actually coming from your TV's speakers — if you hear it from your laptop or console, the audio isn't going to HDMI
Signs you need professional help
- You've changed the audio input on the TV and the audio output on your TV, and still nothing
- Sound works from one HDMI port but not others, suggesting your TV can have a hardware issue
- Multiple devices all have the same problem when connected to the TV
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