Smart TV won't turn on, no lights or response
A TV with no power is not getting electricity. Check that the power cable is plugged in properly and that the outlet is working. If the outlet is fine, the power cable or the TV itself has failed. Try the outlet with a lamp first to confirm it is working.
When a TV won't turn on at all, the problem is almost always power. either the TV is not plugged in, the outlet is dead, the power cable is damaged, or the TV needs a hard reset. We will check the power cable, test the outlet, and do a factory reset if the TV is getting power but won't respond.
Fix-IT-Bot will walk you through each step — just tap, no typing needed.
Skip — I just want a technicianCommon mistakes to avoid
- Assuming the TV is broken when the outlet is actually turned off or the surge protector has tripped
- Not checking the remote batteries first. this is an easy and cheap fix that people skip
Signs you need professional help
- If the TV still won't turn on after checking the power cable, testing the outlet with another device, and replacing remote batteries, give us a call and we'll diagnose if the power supply or motherboard has failed.
Book a technician
We can fix most issues remotely in 15 minutes. Weekend appointments — book your slot and we handle the rest.
Was this guide helpful?
Can't fix it yourself?
Most issues are resolved remotely in 15 minutes. Weekend appointments only — no parts, no in-home visit needed.