Roku stuck on the loading screen and won't start
Your Roku is frozen during startup and needs a hard reset to fix it. Unplug your Roku or TV for 10 seconds to force it to shut down completely, then plug it back in. This fixes it in most cases.
Roku sometimes gets stuck during the boot process. The loading screen spins forever and your TV won't respond. This happens when a software update fails, your TV ran out of power unexpectedly, or the storage gets corrupted. A hard power reset clears this out and lets Roku start fresh. If it keeps happening, a factory reset from the settings menu will wipe everything and rebuild the system.
Fix-IT-Bot will walk you through each step — just tap, no typing needed.
Skip — I just want a technicianCommon mistakes to avoid
- Not waiting long enough before unplugging. Some Roku devices take 5-10 minutes to start after an update
- Unplugging the TV for only 3-5 seconds instead of a full 10. Your TV needs time to fully shut down
- Doing a factory reset without trying a hard power reset first. A simple unplug almost always fixes it
Signs you need professional help
- You've done a hard reset and a factory reset but Roku is still stuck on the loading screen The loading screen comes back every few days or after every restart. Your TV can have a hardware issue
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