Apps keep crashing or freezing on your Roku
Apps crash on Roku for a few simple reasons: the app needs an update, the Roku OS is outdated, or there's not enough storage space. Start with a restart — hold the power button on the remote for 30 seconds. If that doesn't fix it, update both the app and your Roku.
Roku apps crash when they're outdated, your Roku OS needs updating, or your Roku is running out of storage space. The fastest fix is restarting the Roku completely, which clears out temporary files and refreshes everything. If that doesn't work, update your apps and your Roku OS. If one app is still crashing, delete it and reinstall it fresh.
Fix-IT-Bot will walk you through each step — just tap, no typing needed.
Skip — I just want a technicianCommon mistakes to avoid
- Trying to update the app when really the Roku OS needs updating — do the Roku update first
- Deleting an app to fix it without deleting other unused apps — delete several apps to free up storage
- Not waiting long enough for the Roku to restart — give it at least 3-5 minutes after you restart
Signs you need professional help
- You've restarted the Roku, updated the OS, and the app still crashes immediately
- All your apps are crashing and nothing you've tried has fixed it
- You got an error message during a Roku update that you don't understand
Book a technician
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