Your TV keeps losing WiFi connection
WiFi dropping from your TV is caused by a weak signal, something interfering with the WiFi, the TV needing an update, or the router having problems. Move the TV closer to the router or restart it. If it's still dropping, update the TV's software.
When a TV keeps losing WiFi, it's one of a few things: the TV is too far from the router and the signal is weak, something else is interfering with the WiFi (like a microwave), the TV's software is out of date, or the router itself needs restarting. A quick test is moving the TV closer to the router — if that fixes it, you know it's a signal issue.
Fix-IT-Bot will walk you through each step — just tap, no typing needed.
Skip — I just want a technicianCommon mistakes to avoid
- Not checking if other devices also drop WiFi — if your phone also drops, the problem is your router, not your TV
- Thinking your TV is broken when a software update would fix it
- Not trying the 5GHz band — it's more stable than 2.4GHz
- Ignoring things nearby that interfere with WiFi like cordless phones and microwaves
Signs you need professional help
- WiFi is stable on all your other devices but only your TV drops — the TV's WiFi can be broken
- Everything is dropping WiFi — your router or internet needs help
- WiFi only drops during streaming — your router can not have enough bandwidth or you need faster internet
Book a technician
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Can't fix it yourself?
Most issues are resolved remotely in 15 minutes. Weekend appointments only — no parts, no in-home visit needed.