YouTube app not loading or crashing on your smart TV
The YouTube app is probably out of date or there's something wrong with how it's stored on your TV. Restart your TV first. This fixes about half of these problems in under a minute. If that doesn't work, uninstall and reinstall the app.
When an app crashes on your smart TV, it's because the app is old, the TV needs a restart, or the internet connection is broken. YouTube is one of the most common apps to have problems because it updates frequently. A full restart of your TV wipes the app's memory and fixes the problem right away.
Fix-IT-Bot will walk you through each step — just tap, no typing needed.
Skip — I just want a technicianCommon mistakes to avoid
- Not restarting the TV fully. Just turning it off and on immediately
- Clearing the YouTube cache instead of clearing the full app data
- Not checking the internet connection first
Signs you need professional help
- If you've restarted your TV, updated the app, cleared its data, and YouTube still crashes, give us a call.
Book a technician
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