Streaming apps keep logging you out on your Smart TV
Streaming apps log you out when the TV is low on storage space or the app's cache is corrupted. Clear the cache for the app first by going to Settings and finding the app's storage settings.
Your streaming apps store your login information so you don't have to sign in every time. When the TV is low on storage or the app's cache gets damaged, the app forgets your login and logs you out. Clearing the cache removes old data and gives the app a fresh start, or uninstalling and reinstalling gives you a completely fresh version.
Fix-IT-Bot will walk you through each step — just tap, no typing needed.
Skip — I just want a technicianCommon mistakes to avoid
- Signing in with the wrong account and thinking the app is broken
- Not realizing the TV is out of storage space and blaming the app instead
- Clearing all the TV's storage at once instead of just deleting unused apps
Signs you need professional help
- You've cleared the cache and reinstalled the app but it still logs you out immediately
- The TV is full of storage but you need everything that's on it
- Multiple apps are logging out even after clearing cache
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