Printer not working or printing on Windows
Restart the printer, clear stuck print jobs, restart the print spooler service, or reinstall the printer driver. One of these fixes it.
Printer problems are either connection issues (computer can't reach the printer) or print spooler issues (jobs are stuck and won't print). The print spooler is a service that manages your print jobs. If it jams, nothing prints even though the printer looks connected. Clearing the queue and restarting the spooler fixes most stuck jobs.
Fix-IT-Bot will walk you through each step — just tap, no typing needed.
Skip — I just want a technicianCommon mistakes to avoid
- Repeatedly cancelling stuck jobs without restarting the spooler — the spooler needs to be stopped and the PRINTERS folder cleared
- Downloading drivers from third-party sites instead of the official manufacturer website
Signs you need professional help
- Printer still offline after clearing the queue and reinstalling the driver
- Network printer needs static IP assignment and you're unfamiliar with router settings
Book a technician
We can fix most issues remotely in 15 minutes. Weekend appointments — book your slot and we handle the rest.
Can't fix it yourself?
Most issues are resolved remotely in 15 minutes. Weekend appointments only — no parts, no in-home visit needed.