Antivirus warning or security alert
If it's from Windows Security app, it's probably real. If it's a browser pop-up with a phone number, it's a scam - close the tab. Open Windows Security directly to check.
Real antivirus alerts come from the Windows Security app or your antivirus program. Browser pop-ups claiming your PC is infected are almost always scams designed to trick you into calling them. Ignore browser pop-ups and check Windows Security instead.
Risk: High
⏱ 15-30 minutes
Beginner
Fix-IT-Bot will walk you through each step — just tap, no typing needed.
Skip — I just want a technicianCommon mistakes to avoid
- Calling the number on a browser scareware pop-up
- Thinking all antivirus alerts are scams
Signs you need professional help
- Remote access was given to unknown party before recognizing the scam
- Antivirus removal fails or threat keeps reappearing
Book a technician
We can fix most issues remotely in 15 minutes. Weekend appointments — book your slot and we handle the rest.
Can't fix it yourself?
Most issues are resolved remotely in 15 minutes. Weekend appointments only — no parts, no in-home visit needed.