Antivirus scan has been running for hours and won't finish
Antivirus scans take time because they check every file on your computer. A full scan can take 2 to 8 hours if you have lots of files. Your computer will be slow while it's running.
When your antivirus runs a full scan, it reads through every file and folder on your drive. The bigger your drive and the more files you have, the longer it takes. Your computer runs slower during a scan because the hard drive is working hard and your processor is busy checking files. This is normal.
Fix-IT-Bot will walk you through each step — just tap, no typing needed.
Skip — I just want a technicianCommon mistakes to avoid
- Stopping the scan because it's taking too long — this leaves your computer unchecked and unprotected
- Turning off your computer while the scan is running — this corrupts the scan and can damage files
- Running a full scan during business hours when your computer needs to be fast — schedule it for night instead
Signs you need professional help
- The scan has been stuck on the same file for more than 2 hours without moving
- The scan finished but your computer still won't run faster
- You see threats found and don't know how to clean them up
Book a technician
We can fix most issues remotely in 15 minutes. Weekend appointments — book your slot and we handle the rest.
Can't fix it yourself?
Most issues are resolved remotely in 15 minutes. Weekend appointments only — no parts, no in-home visit needed.