Word document won't open. Says file is corrupted
Try opening the file with Open and Repair, or convert it to PDF and export the text. If both fail, you'll need a backup copy of the file.
Corrupted Word files can sometimes be fixed with Open and Repair. If not, you'll need a backup or the person who sent it to resend it.
Risk: High
⏱ 10 minutes
Intermediate
Fix-IT-Bot will walk you through each step — just tap, no typing needed.
Skip — I just want a technicianCommon mistakes to avoid
- Not trying Open and Repair first
- Trying to force-open the file repeatedly
Signs you need professional help
- If Open and Repair fails and you don't have a backup, ask the sender to resend it.
Book a technician
We can fix most issues remotely in 15 minutes. Weekend appointments — book your slot and we handle the rest.
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