PowerPoint won't open or keeps crashing
Try using 'Open & Repair' to fix a corrupted file. If that doesn't work, try opening PowerPoint in Safe Mode (hold Ctrl while launching). Restart your computer to free up memory.
PowerPoint crashes because the file is corrupted, there's not enough memory, an add-in is broken, or the file format isn't compatible with your version. Try the repair tool first, then try Safe Mode to see if an add-in is the problem.
Risk: Critical
⏱ 15-45 minutes
Intermediate
Fix-IT-Bot will walk you through each step — just tap, no typing needed.
Skip — I just want a technicianCommon mistakes to avoid
- Not trying Safe Mode before assuming the file is permanently broken
- Deleting the file before trying recovery
- Not freeing up memory before opening large files
Signs you need professional help
- Open & Repair failed twice
- The file works in Safe Mode but crashes normally
Book a technician
We can fix most issues remotely in 15 minutes. Weekend appointments — book your slot and we handle the rest.
Can't fix it yourself?
Most issues are resolved remotely in 15 minutes. Weekend appointments only — no parts, no in-home visit needed.