Files are opening in the wrong app on your computer
Right-click the file, choose 'Open With', pick the app you want, and check 'Always use this app'. On Mac: right-click, Get Info, Open With, Change All.
File types are linked to the wrong app. Fix by right-clicking a file, picking the correct app from the menu, and telling your computer to always use that app for that file type.
Risk: Low
⏱ 5-10 minutes
Beginner
Fix-IT-Bot will walk you through each step — just tap, no typing needed.
Skip — I just want a technicianCommon mistakes to avoid
- On Mac, choosing Open With without clicking Change All — this opens the specific file once but doesn't change the default for all future files
- On Windows 11, setting the default browser from within Chrome without checking that all URL protocols (http, https) are correctly assigned
Signs you need professional help
- If changing default apps affects a managed corporate device with IT policies
- If default apps keep reverting after each restart (indicates a group policy or application overriding the setting)
Book a technician
We can fix most issues remotely in 15 minutes. Weekend appointments — book your slot and we handle the rest.
Can't fix it yourself?
Most issues are resolved remotely in 15 minutes. Weekend appointments only — no parts, no in-home visit needed.