You have Dropbox conflicted copies because you edited on two devices at once
You edited the same file on two devices before sync completed. Open both versions to find your latest work, delete the conflicted copy, and wait for sync next time before editing elsewhere.
This happens when you edit the same file on two computers at the same time. Dropbox can't decide which version is right, so it saves both. You pick the one with your best work, delete the duplicate, and next time wait for 'All synced' before editing on another device.
Risk: Medium
⏱ 10-15 minutes
Intermediate
Fix-IT-Bot will walk you through each step — just tap, no typing needed.
Skip — I just want a technicianCommon mistakes to avoid
- Deleting the version with correct content instead of the conflicted copy
- Not checking both files' content before deciding which to delete
- Assuming conflicted copy is always wrong — it can actually have newer edits
- Continuing to edit on multiple devices without waiting for sync
- Not consolidating changes when both versions have important content
Signs you need professional help
- If conflicted copies keep appearing despite stopping simultaneous edits
- If you deleted the wrong file and need to recover from version history
- If sync never completes leaving conflicted copy perpetually present
- If multiple conflicted copies created regularly
Book a technician
We can fix most issues remotely in 15 minutes. Weekend appointments — book your slot and we handle the rest.
Can't fix it yourself?
Most issues are resolved remotely in 15 minutes. Weekend appointments only — no parts, no in-home visit needed.