How to get your security cameras ready before you go on holiday
Before you leave: check that each camera is connected and powered, test that you can view the feed from your phone, make sure cloud recording is turned on and your subscription is active, and test your internet speed to confirm remote access will work. Spend 10 minutes on this before you go, and you'll have peace of mind while on holiday.
Security cameras stop working when you're away if the power goes out, WiFi drops, or cloud recording isn't set up. Before holiday, check four things: power stability, WiFi strength, cloud recording is on, and that you can view your cameras from your phone's data connection (not your home WiFi). This 10-minute check stops you coming home to days of footage you can't access and alerts you to problems before you leave.
No step-by-step guide available for this issue yet — book a technician directly.
Common mistakes to avoid
- Assuming cameras keep recording if WiFi drops — they won't save footage without WiFi or power
- Not checking cloud subscription before leaving — discovering on holiday that it expired weeks ago
- Forgetting to test remote access before travelling — discovering you can't view cameras when you're away
- Not restarting cameras before a long trip — temporary glitches that go away with a restart
Signs you need professional help
- A camera won't connect to WiFi no matter how many times you restart it
- The app says your subscription is active but recording isn't working
- You can see the camera at home but not from mobile data
- Motion alerts aren't arriving on your phone even though the camera is armed
Book a technician
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Can't fix it yourself?
Most issues are resolved remotely in 15 minutes. Weekend appointments only — no parts, no in-home visit needed.