Camera won't reconnect to WiFi after a power cut
Power cuts can confuse the camera's WiFi connection even though the hardware is fine. Restart the camera by unplugging it for 30 seconds then plugging it back in. If the WiFi light turns green after 2 minutes, you're done.
When your camera loses power suddenly, its memory of your WiFi password sometimes gets corrupted. After the power comes back, the camera boots up but can't authenticate to your network. A simple restart fixes most cases. If restarting doesn't work, the camera has forgotten your WiFi and you need to re-add it to your network using the app.
- ✓Check the camera's WiFi light. Is it green, red, orange, or blinking?
- ✓Check if your WiFi router is back online and working
- ✓Check if other devices on your WiFi connected back automatically after the power cut
- ✓Wait 3-5 minutes after powering on the camera. Sometimes it takes time to reconnect
Fix-IT-Bot will walk you through each step, just tap, no typing needed.
Skip, I just want a technicianCommon mistakes to avoid
- Not waiting long enough for the router to boot after power returns. Restart the camera before the router is fully online
- Trying to reconnect the camera before restarting it. Always do a restart first
- Assuming the camera is broken when it just forgot the WiFi password. Reconnecting it in the app fixes it
Signs you need professional help
- You've restarted the camera and reconnected it to WiFi but it still won't stay online, or the camera connects briefly then drops offline every few minutes, or the WiFi light never changes color no matter what you do.
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