Camera keeps disconnecting at night
Night vision drains extra power from the camera, which weakens the WiFi connection if your router is far away. Move the camera closer to your router, or turn off night vision to see if that helps.
This is a power issue, not a WiFi issue. At night, the camera's infrared lights turn on to see in the dark. Those lights use a lot of power, which leaves less power for WiFi. If your camera is far from the router, the weaker WiFi signal combined with less power output causes disconnects. The fix is simple: get the camera closer to the router or boost the signal.
- ✓Have your camera app or system ready to make changes
- ✓Have access to your device settings
- ✓Have a few minutes to complete all steps
Fix-IT-Bot will walk you through each step, just tap, no typing needed.
Skip, I just want a technicianCommon mistakes to avoid
- Thinking it's a WiFi problem when it's actually a power problem
- Turning off night vision permanently instead of improving signal
- Not waiting a full night to confirm the fix worked
Signs you need professional help
- If moving the camera closer to the router doesn't help after two nights, or if the camera also disconnects during the day, contact us.
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