Security camera keeps going offline every few hours
Your camera is losing WiFi because the signal is weak or it's running on battery. Move the camera closer to the router or plug it into power. This fixes it.
Security cameras are hungry for power and WiFi. When the WiFi signal gets weak or the camera's battery runs low, it can't stay connected. The quickest fix is moving the camera closer to the router or plugging it into power instead of relying on battery.
Risk: Medium
⏱ 15-20 minutes
Beginner
⚡ Before you start
- ✓Have your camera app or system ready to make changes
- ✓Have access to your device settings
- ✓Have a few minutes to complete all steps
Fix-IT-Bot will walk you through each step, just tap, no typing needed.
Skip, I just want a technicianCommon mistakes to avoid
- Moving the camera only a few feet instead of the 20+ feet closer it actually needs
- Leaving power saving mode on thinking it will help. It actually causes the disconnections
- Not realizing the WiFi password on the router changed and the camera needs to reconnect with the new one
Signs you need professional help
- Camera stays within 15 feet of the router on power, and it still keeps going offline, or you need help accessing the camera's settings to turn off power saving mode.
Book a technician
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