Smart home automation or routine not triggering
Check that your automation is enabled (not paused), your home location is correct (needed for sunset), and for geofence automations, that your home hub is online.
Smart home automations require multiple conditions: the automation must be enabled, the home location must be set correctly (for time-based triggers), and for HomeKit, the home hub must be online. Most failures are caused by a disabled automation or incorrect home location.
Risk: Low
⏱ 10-15 minutes
Beginner
Fix-IT-Bot will walk you through each step — just tap, no typing needed.
Skip — I just want a technicianCommon mistakes to avoid
- Forgetting to enable the automation after creating it
- Using sunset as a trigger without setting home location
Signs you need professional help
- Multiple automations on different platforms all stopped working
- HomeKit automations don't run even with hub online
Book a technician
We can fix most issues remotely in 15 minutes. Weekend appointments — book your slot and we handle the rest.
Can't fix it yourself?
Most issues are resolved remotely in 15 minutes. Weekend appointments only — no parts, no in-home visit needed.