Smart plug won't reconnect after a power cut
Power outages sometimes cause the plug to lose connection to WiFi. Unplug it for 10 seconds and plug it back in — this resets the connection and fixes it right away.
When power goes out, the plug loses its WiFi connection. When power comes back, the plug restarts but sometimes doesn't find your WiFi network automatically. A quick power reset fixes this. If the plug still won't connect after that, you need to set it up again in the app.
Risk: Low
⏱ 5-15 minutes
Beginner
Fix-IT-Bot will walk you through each step — just tap, no typing needed.
Skip — I just want a technicianCommon mistakes to avoid
- Not waiting long enough after plugging the plug back in — give it at least 2 minutes to find and connect to WiFi
- Forgetting that the WiFi router also needs to be powered on — if the router lost power too, restart it first
- Moving the plug right away after power reset — keep it plugged in and stationary while it reconnects
Signs you need professional help
- Plug LED never changes color or blink pattern even after power reset — can indicate a hardware fault
- You've reset the plug, WiFi is working, and you've tried removing and re-adding it but it still won't connect
- Multiple smart plugs are offline while other devices like lights or locks reconnected fine — can be WiFi channel interference
Book a technician
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Most issues are resolved remotely in 15 minutes. Weekend appointments only — no parts, no in-home visit needed.