Can't share smart home access with family members
Most sharing problems happen because the family member isn't using the right email address or doesn't have an account set up yet. Make sure they create an account with the same app and email address you're inviting, then send the invite from your app and they accept it. This works for all smart home platforms.
Sharing smart home access requires both people to have accounts in the same app. The app needs to send them an invite to their email, and they have to accept it before they can see and control your devices. If the invite isn't working, it's because the email address doesn't match, they don't have an account yet, or there's a privacy setting blocking the invite.
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Skip — I just want a technicianCommon mistakes to avoid
- Creating a second account with the first person's device instead of inviting them to the main account. You end up with two separate homes instead of one shared one
- Inviting someone who doesn't have an account yet. The invite bounces back because there's nobody there to accept it
- Typing the email address wrong by one letter. The invite goes nowhere and you think the system is broken
Signs you need professional help
- You've checked the email address three times, the family member has an account, and invites still aren't being sent They accepted the invite but your devices aren't showing up and permission settings look correct You're getting a specific error message that blocks sharing
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