5GHz WiFi network not showing up on devices
Your 5GHz network is either disabled in the router settings or set to hidden. Log into your router settings and turn on 5GHz broadcasting. If it is already on, check if it is hidden and make it visible. This fixes it for most people in under 5 minutes.
When the 5GHz network stops showing, it is disabled or hidden in your router. Some routers have 5GHz turned off by default or hide it after an update. We will log in to the router, enable 5GHz, make sure it is broadcasting, and get your devices to see it.
Fix-IT-Bot will walk you through each step — just tap, no typing needed.
Skip — I just want a technicianCommon mistakes to avoid
- Confusing the 2.4GHz and 5GHz networks. if you have both, you will see two network names in the list
- Not restarting the router after making changes. the 5GHz network won't appear until you save and restart
Signs you need professional help
- If you have enabled 5GHz in the router settings and it still doesn't appear, or if your router doesn't show 5GHz as an option at all, your router may not support 5GHz. Give us a call and we can check your router model and recommend next steps.
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