Your WiFi speed is much slower than what you're paying for
WiFi is always slower than your wired connection, and many devices on the network make it even slower. Run a speed test right next to the router on both WiFi and a wired cable — that tells you if it's a WiFi issue or an internet problem.
WiFi speed depends on signal strength, interference, how many devices are using it, and the distance from the router. Even with a fast internet plan, WiFi can't deliver full speed if the signal is weak, there's interference, or too many devices are connected. We'll test your actual speed and find out what's limiting it.
Fix-IT-Bot will walk you through each step — just tap, no typing needed.
Skip — I just want a technicianCommon mistakes to avoid
- Running speed tests on older devices that don't support fast WiFi speeds — your device, not the router, is the limit
- Forgetting that WiFi is always slower than a wired connection — expecting the same speeds is unrealistic
- Assuming all your devices on your WiFi are yours when neighbors are connected
- Running speed tests while other devices are actively downloading — this slows down the test
Signs you need professional help
- If wired speed is close to your plan but WiFi is much slower, it's a WiFi problem — we can help optimize it
- If wired speed is slower than your plan, contact your internet service provider — it's not a WiFi issue
- If you've tried everything and speed still isn't right, we can run a full WiFi analysis and recommend a new router if needed
Book a technician
We can fix most issues remotely in 15 minutes. Weekend appointments — book your slot and we handle the rest.
Can't fix it yourself?
Most issues are resolved remotely in 15 minutes. Weekend appointments only — no parts, no in-home visit needed.