WiFi disconnects or gets very slow when you move away from the router
Your router either doesn't have enough power to reach far, or there's something blocking the signal. Move the router to a more central location, make sure it's at a good height, and remove anything between it and the area where you need signal — this helps most of the time.
WiFi has a limited range — it weakens as it travels through walls and gets blocked by obstacles like metal or water. If signal drops as you move away, your router is either too far away or something is stopping the signal from reaching you. We'll move the router to a better spot and adjust settings to make the signal reach further.
Fix-IT-Bot will walk you through each step — just tap, no typing needed.
Skip — I just want a technicianCommon mistakes to avoid
- Assuming the weak area is too far away when moving the router can easily fix it
- Pointing all antennas in the same direction instead of spreading them out
- Keeping the router on the ground thinking height doesn't matter — height makes a huge difference in range
Signs you need professional help
- If moving the router and adjusting settings don't help, you need a WiFi extender or mesh system to cover the whole house
- If signal drops very quickly (within one room), there can be something physically blocking it or the router can need repair
Book a technician
We can fix most issues remotely in 15 minutes. Weekend appointments — book your slot and we handle the rest.
Can't fix it yourself?
Most issues are resolved remotely in 15 minutes. Weekend appointments only — no parts, no in-home visit needed.