You forgot your WiFi password and need to find it
Your WiFi password is written on a label on the bottom or back of your router — look for a sticker that shows the network name and password. It says 'WiFi Network:' or 'SSID:' with a name, and 'Password:' or 'Key:' below it. If the label is gone or faded, you can reset your router to factory defaults and create a brand new password.
Every router comes with a WiFi network name and password printed on a label somewhere on your router — the bottom or back. That password stays the same unless you changed it yourself. If you can find the label, you can see your password right there. If the label is missing or faded, or you changed the password and forgot it, the only fix is to reset your router to factory settings and create a new password from scratch.
Fix-IT-Bot will walk you through each step — just tap, no typing needed.
Skip — I just want a technicianCommon mistakes to avoid
- Looking for the password only on the bottom when it is on the back — check both places
- Trying different passwords instead of looking at the label first — the password is printed right there, you don't need to guess
- Not writing down the new password after resetting — write down your new password somewhere safe so you don't lose it again
Signs you need professional help
- You can't find the Reset button on your router — we can walk you through where to look
- Your router won't let you create a new password after resetting — get in touch and we'll troubleshoot
- You forgot the password again immediately after creating a new one — we can help you write it down safely
Book a technician
We can fix most issues remotely in 15 minutes. Weekend appointments — book your slot and we handle the rest.
Can't fix it yourself?
Most issues are resolved remotely in 15 minutes. Weekend appointments only — no parts, no in-home visit needed.