Some devices can't connect after switching to WPA3 security
WPA3 is newer and some older devices don't support it. Switch back to WPA2 (or WPA2/WPA3 mixed mode if available) and your devices will connect right away. Then update the firmware on the devices that wouldn't connect — many of them just need a software update to work with WPA3.
WPA3 is a newer and more secure WiFi security standard, but older devices (especially those from before 2018) don't understand it yet. When your router switched to WPA3, those older devices can't talk to it. The fix is simple: switch your router back to WPA2 or use a mixed mode that works with both old and new devices. Once everything is working, you can update your older devices' firmware so they support WPA3.
Fix-IT-Bot will walk you through each step — just tap, no typing needed.
Skip — I just want a technicianCommon mistakes to avoid
- Thinking the password is wrong when the actual issue is the security type mismatch
- Leaving the router on WPA3 only when they have older smart home devices that need WPA2
- Not updating device firmware before switching back to WPA3 — old devices will fail again
- Forgetting to write down the WiFi password before changing the security type
Signs you need professional help
- your router still won't connect after you've switched to WPA2 and updated its firmware
- You can't find the WiFi security setting in your router
- Smart home devices keep disconnecting even on WPA2
Book a technician
We can fix most issues remotely in 15 minutes. Weekend appointments — book your slot and we handle the rest.
Can't fix it yourself?
Most issues are resolved remotely in 15 minutes. Weekend appointments only — no parts, no in-home visit needed.