You forgot your router admin password and can't get into settings
Your router can be reset to factory settings by holding the reset button on the back for 10-15 seconds. After that, you'll use the default password that came with your router. This will erase any custom settings you saved, but it's the quickest way back in.
Every router has a reset button on the back that wipes it back to factory settings with the default password. Once reset, you'll use the password printed on the router's label — 'admin' or 'password'. After you get back in, write down your new password somewhere safe so this doesn't happen again. Just remember that resetting also erases any custom WiFi names, passwords, or other settings you've changed.
Fix-IT-Bot will walk you through each step — just tap, no typing needed.
Skip — I just want a technicianCommon mistakes to avoid
- Pressing the reset button for only 2-3 seconds — it needs to be held for at least 10-15 seconds
- Plugging the router back in immediately after reset without waiting — it needs 2-3 minutes to fully reboot
- Not checking the sticker on the router for the default password before trying to reset
- Forgetting to write down the new password you create — this leads to the same problem later
Signs you need professional help
- Reset button doesn't seem to work and the router still won't accept the default password
- You can log in but can't find where to change the admin password
- The router keeps asking for a password even for basic setup
Book a technician
We can fix most issues remotely in 15 minutes. Weekend appointments — book your slot and we handle the rest.
Can't fix it yourself?
Most issues are resolved remotely in 15 minutes. Weekend appointments only — no parts, no in-home visit needed.