WiFi slow because of channel congestion from neighbors
Your WiFi is running on the same channel as your neighbors' routers and they are all jamming each other. Change your channel to one less crowded and you will see an immediate speed boost. This takes about 5 minutes.
WiFi channels work like radio stations. if lots of routers are on channel 6, they all interfere with each other and slow down. You can switch your router to a clearer channel with no one else on it. We will show you how to scan for open channels and move to the fastest one.
Fix-IT-Bot will walk you through each step — just tap, no typing needed.
Skip — I just want a technicianCommon mistakes to avoid
- Changing the channel but not disconnecting and reconnecting devices. they stay on the old channel until they rejoin the network
- Assuming 5 GHz is always better. some older devices do not support 5 GHz and have to stay on 2.4 GHz
Signs you need professional help
- If your WiFi is still slow after changing to a less congested channel and switching to 5 GHz, your internet speed from your provider is slow. Give us a call and we will check your actual speeds.
Book a technician
We can fix most issues remotely in 15 minutes. Weekend appointments — book your slot and we handle the rest.
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Most issues are resolved remotely in 15 minutes. Weekend appointments only — no parts, no in-home visit needed.