Your router won't turn on after a firmware update
If a firmware update was interrupted by power loss, the router is stuck but not permanently broken. Wait 15 minutes first — the update is still happening. Then try holding the reset button during boot to enter recovery mode.
Firmware updates can fail if interrupted by power loss or a disconnected network. The router won't boot because the firmware is corrupted. This isn't permanent — recovery modes can reload working firmware. Most bricked routers can be fixed without replacement.
Fix-IT-Bot will walk you through each step — just tap, no typing needed.
Skip — I just want a technicianCommon mistakes to avoid
- Immediately giving up and buying a new router without trying recovery mode
- Unplugging the router too quickly thinking it's stuck — updates take 10-20 minutes
- Not understanding that 10-15 seconds of reset is different from 30+ seconds for factory reset
Signs you need professional help
- Recovery mode won't trigger after multiple attempts
- Router consistently fails to boot even after recovery mode
- You're not sure how long to hold the reset button
Book a technician
We can fix most issues remotely in 15 minutes. Weekend appointments — book your slot and we handle the rest.
Can't fix it yourself?
Most issues are resolved remotely in 15 minutes. Weekend appointments only — no parts, no in-home visit needed.